Fitbit stops selling Force activity tracker, issues voluntary recall


The downside of augmented reality and personal data collection.

Gigaom

Fitbit has stopped selling the popular Force activity tracking band after learning that a small percentage of users have been experiencing skin irritation. The company has also issued a voluntary recall.

Fitbit (see disclosure) provided the following statement to Gigaom:

“From the beginning, we’ve taken this matter very seriously. We hired independent labs and medical experts to conduct a thorough investigation, and have now learned enough to take further action. The materials used in Force are commonly found in many consumer products, and affected users are likely experiencing an allergic reaction to these materials.

While only a small percentage of Force users have reported any issue, we care about every one of our customers. We have stopped selling Force and are in the process of conducting a voluntary recall, out of an abundance of caution. We are also offering a refund directly to consumers for full retail price. We want…

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